Visitor Services Attendant (Part-Time)
Position Description
Visitor Services Attendants work to welcome and host the public at Pioneer Works during public hours and during select events & programming. Attendants perform a variety of functions including greeting and checking in guests, soliciting donations, and informing visitors of current and upcoming programs, events and residencies. They also assist with tasks related to the opening and closing of the building such as counting cash, shutting down exhibitions, and setting up/striking the space before and after events.
In addition, individuals in this role may have the opportunity to take on more hours for administrative work related to other departmental projects, if there is work available.
Responsibilities
Gallery
- Engage with visitors in the space, providing exceptional customer service, answering questions, and sharing information related to Pioneer Works public hours, exhibition content, programs, residencies and upcoming events
- Maintain up-to-date knowledge of Pioneer Works programming, Membership benefits and events, tour topics and offerings, daily gallery closing procedures, and operational procedures
- Track daily visitor attendance and collect contact and marketing information
- Monitor cash donations and manage shift cash count
- Receive and compile visitor feedback
- Further knowledge of Pioneer Works content and programing through participation in programs, curational walkthroughs, and crit nights
Bookstore
- Assist with bookstore operations by processing customer purchases and increasing retail sales through suggestive selling techniques
- Track retail stock and sales of featured works from Pioneer Press through regular inventory
- Restock products that are sold and maintain a clean and welcoming storefront
Events
- Assist event producers in setting up chairs and other event materials before events
- Manage attendee check-in via Eventbrite, including comp & guest lists
- Process door sales via Eventbrite
Other Departmental Support
- Opportunities for additional administrative tasks in support of other departmental projects, as available, to be determined, discussed and agreed upon with the Manager of Visitor Services and other department heads
Compensation
$20/hour
Apply
Please send a cover letter and resume via email to: jobs@pioneerworks.org w/ “Visitor Services Attendant_[Applicant Name]” in the subject heading. Please do not call to inquire about your application. Should you match our needs, we will be in contact with you.
Policy
Pioneer Works is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve.
Pioneer Works is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.